Supporting operational risk management using a GSS

While individual self-assessments are currently the leading practice, the trend is more towards group-facilitated self-assessments. There is a need to support these group-facilitated assessments using Group Support Systems. In this article we discuss how Group Support Systems (GSS) can be used to support expert judgment activities to improve ORM. First we describe how a GSS can support multiple expert judgment activities. Secondly a case study will be presented describing the application of a specific GSS, GroupSystems to ORM.

Grinsven, van. Jürgen H. M., Henk de Vries. Supporting Operational Risk Management using a Group Support System, in Riskfriends, November 2008.