Authors: Janssen, Marijn, Grinsven, van. Jürgen. en Joha, Anton. Price indication: € 47,59

In this book chapter we focus on the challenges of combing CoE and SSC into a Shared Service Center of Excellence (SSCoE). We analyze the basic concepts and identify a case study at a financial organization, in which the operational risk management (ORM) function is organized as a SSCoE.

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